Return & Exchange

Return/exchange policy

If you want to change or refund the wigs, make sure you haven’t changed anything of the product would be the premise, we can supply change or refund service within seven days.

We do not accept Returns on wigs which had been altered as bellow and/or otherwise not in the original condition, NO EXCEPTIONS.

DO NOT Cut the Lace

DO NOT Tear or Rip the Lace

DO NOT Put Glue on the Unit

DO NOT Put any chemicals on the Unit

DO NOT dye the Unit

DO NOT attempt to correct the problem yourself prior to contacting us

DO NOT Style or Cut the Hair of the Unit

DO NOT Perm the Unit


DO NOT WEAR the Unit

DO NOT destroy or lose original packaging including wig caps and wig bag

Units or they are damaged by customer will not be accepted

This is to ensure all of our customers are receiving 100% brand new items for hygiene purposes !

Exchange: Buyer need to pay round shipping fees for the exchanges.please inform us your order detailed information and which you would like to change to when you sending them back .thanks !

Refund : Shipping and handling charges are not refundable